How to Prevent WorkCover Claims by Addressing Musculoskeletal Injury Risk Early
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Training equips workers with the knowledge and skills to perform physical tasks safely and efficiently. It helps them understand how to use their body correctly, avoid unnecessary strain, and reduce the risk of injury on the job. More importantly, it fosters a proactive safety culture where staff are confident to identify risks and adjust their approach before harm occurs.
For businesses, ensuring your team is properly trained is a critical part of meeting your duty of care obligations. When workers know how to handle loads correctly, the chance of injury drops significantly—reducing the cost of claims, downtime, and lost productivity.
Manual handling isn’t a “set and forget” skill. Over time, people can develop bad habits or become complacent. In some cases, changes in equipment, tasks, or workflow mean that techniques once considered safe are no longer the most effective. That’s why regular refreshers are so important.
By updating training every 12 to 24 months—or sooner when new risks emerge—you keep safety knowledge fresh and relevant. You also demonstrate a genuine commitment to your team’s wellbeing, which can lift morale and encourage greater engagement with safety initiatives overall.
As a rule of thumb, training should be reviewed annually and repeated at least every two years. However, additional sessions should be scheduled when your workplace introduces new equipment or procedures, when onboarding new employees, or after an incident or near miss. These moments are key opportunities to reinforce safe behaviours and address any gaps before they lead to injury.
Employ Health delivers tailored manual handling training that goes beyond ticking compliance boxes. Our approach is practical, hands-on, and adapted to the specific physical demands of your work environment. Rather than generic presentations, we provide engaging training that speaks directly to the real tasks your workers perform—whether it’s lifting in a storeroom, transferring patients, or shifting materials on a worksite.
We can also support your business in embedding manual handling awareness into your broader health and safety program. From onboarding new staff to refresher sessions for experienced teams, our goal is to help reduce injuries and improve confidence, performance, and wellbeing at work.
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–by Matthew Stewart
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